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Industry

Hybrid mail set to take the lead

UK Mail has revealed plans to expand its digital offering following the rapid growth of its hybrid mail – mail that is delivered using both electronic and physical delivery.

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UK Mail’s hybrid mail offerings achieved a growth of 43% during its busiest trading period

The print and postal operator recorded a double-digit growth of 43% during its busiest trading period, with businesses of all sizes across various markets contributing to the growth.

In March, UK Mail’s digital side produced 15 tonnes of printed material, all of which is believed to have met customer service level agreements.

Andy Barber, managing director of UK Mail Digital comments: “The market for mail is changing and we’re seeing this play out in the growth of our hybrid mail services.

“This increase in digital volumes is only going to continue and we want to make sure we’re offering a range of services, complementing our traditional mail offering, to meet our customers’ needs and help them manage their mail in a future-proof way.”

This increase in digital volumes is only going to continue and we want to make sure we’re offering a range of services, complementing our traditional mail offering

As well as its traditional mail services, UK Mail has expanded its offerings to include digital scanning technology. This allows the firm to process and upload paper records to a cloud-based digital portal for mail recipients to access.

A new eBilling service also allows businesses to replace the paper invoices sent to customers with manageable electronic documents, saving up to 75% on costs. Users of this service can search, sort and download invoices as and when is needed.

Chris Mangham, chief operating officer of UK Mail Digital adds: “Digital services are an important part of our overall mail portfolio and the continued investment highlights our commitment in driving and developing the mail market.”

If you have any news, please email carys@linkpublishing.co.uk or join in with the conversation on Twitter and LinkedIn.


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