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Tharstern brings a Village together

Expanding market services provider Graphic Village has chosen Tharstern to provide it with a management information system (MIS) that will allow the business to increase efficiency.

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The Tharstern US team at last year’s Dscoop (L to R) Jennifer Johnson, Bob Pevey, and Susan and Bob Moore

Graphic Village plans to combine its MIS into one system to improve productivity for its traditional offset, wide-format printing, mailing, and digital operations, all of which previously had separate MIS suppliers.
Working with Tharstern has been a complete revelation

Executive vice president and partner of Graphic Village, Jedd Hudepohl, explains: “Before it was done on a job-per-job basis and we had no realistic way of what revenues we were making per order, or even on occasions if we were making a loss. The second biggest thing was the CSRs in terms of the time it was taking to write up and track jobs.

“Working with Tharstern has been a complete revelation. We have been most impressed by the people. What really struck us was the level of expertise and knowledge of the print industry. The system went live in February and we feel absolutely confident that if we come up with any problems, the Tharstern team will be with us to solve them. But it’s all going to plan so far.”

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